All orders are shipped within 7 days.
We use DHL for our orders.
The rate charged for the shipping of your order is based on the weight of your products, and your location.
If an item goes on back order unexpectedly we will contact you asap and either offer you another item in return or a refund.
How To Return An Item
If the item you received is damaged, you can return it for replacement within 30 days of your purchase.
1. Please email firstname.lastname@example.org to request a refund.
2. Mail your returned item to:
iapetus Medienberatungs- und Medienvertriebs-GmbH
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
We do not refund the original shipping and handling that you paid on the order.